Common questions answered

If you’ve got a question, there is a good chance someone else has asked it before. We’ve pulled together the answers to the most common questions in one place.

General

How do I sign up as a member?

Signing up is quick and easy. Simply head to the membership join page, select the type of membership best suited to you and provide the information requested.

If you are having trouble with the sign up process, contact us and we’ll be happy to help.

What are the benefits of membership?

If you are a small business owner or just starting-up, you'll get access to on-demand advice, events, trade opportunities and connections to fellow business owners. You'll be surrounded with support so you can focus on starting and growing your business. If you head over to the membership join page, when you select a membership type, the associated benefits will appear.

If you are an adviser to small business, you can list your services on Enterprise Nation’s Marketplace to connect with a community of over 70,000 potential customers!

Still got questions about how you'll benefit from being a member? Contact us and we’ll be happy to help.

How can I switch my membership?

If you are trying to switch between membership types (e.g. from small business to adviser) and can’t find the button, or experiencing any other issues with the upgrade process, contact us and we’ll be happy to help.

Member Benefits (Small Business)

What are the consultation calls? How do I activate this benefit?

We have seen first-hand the difference that tapping into expertise can make to the success of a business, but we also know how the price tag can be a turn-off. To connect you with the right advice, at the right time, and at the right price, adviser members have agreed to giving 30 minute consultation calls (via phone or skype) so you can ask questions on a no obligation basis. It's up to you if you want to take the relationship further.

To access consultation calls, you need to be a member and logged in to your account. Once you are logged in, head to member resources and click the tile ‘Free 30min expert consultation’, choose the category in which you are seeking advice and you will be presented with an adviser to contact. Simple!

What are masterclasses? Can I re-watch past masterclasses? How much do they cost?

Masterclasses are 30 minute webinars run every Tuesday lunchtime (12:30 - 1pm) where one of Enterprise Nation’s expert Adviser members introduces and guides you through an aspect of starting or growing a business.

We aim to cover as many topics as possible, from marketing plans and social media, to pricing, PR and managing freelancers.

They are free for small business members (£10 for non-members) and as a member, you can replay all previous masterclasses at a time to suit. It's hours of expert knowledge at your fingertips and on demand.

What is The Small Business Sessions podcast? Can I be featured?

We love the stories of small businesses and The Small Business Sessions podcast is the place to share them with others. The series tells the stories of some of our amazing members.

The podcast is available via iTunes and Soundcloud, released every week and as with all podcasts, you can subscribe and download (or stream), so that you can listen back whenever you want.

If you are a member and want your story featured, simply give us a few details here and we’ll be in touch 

What offers and discounts do I get as part of membership?

Through key partners we have secured offers and discounts with savings worth over £1,000. To access them, simply log in, head to ‘member resources’ and select the tile ‘Offers and discounts’. You'll see there are deals on everything from software to reception calls. We've tested these products so you don't have to.

How do I get my 25% discount for events as a member?

Simply log in, click on the events page and the 25% discount will be automatically applied to the ticket price. The discount applies on all events, bar international trade missions.

Where I can find the event schedule?

There's a whole page dedicated to events.

Can I write a post for the Enterprise Nation blog?

Pitch your content idea to Enterprise Nation head of content, Dan Martin, by completing this short form. Please note we prioritise content ideas from Enterprise Nation members.

I would like to be featured on the Enterprise Nation blog, without having to write a post!

We are always looking for Enterprise Nation members to promote on the blog (which attracts 35,000 unique visitors each month) and across social media (with 45,000+ fans and followers). If you have some newsworthy piece of information about your company that you'd like us to share, you can find more information here.

Can you connect me with peers in my area?

Enterprise Nation has launched a #GoLocal campaign to connect small and local businesses together. Members now have access to the #GoLocal Facebook groups where you can stay up-to-date with local events and news, meet fellow business owners and share success stories. To learn more, please click here.

Can you connect me with buyers in my industry?

Enterprise Nation runs the Exchange Events, a series of industry-specific events where attendees can meet buyers in the sectors of food, fashion, beauty, homewares, tech and government. Check out the Exchange series in the events section.

Can you connect me with an expert in a specific category of advice?

With over 13, 000 advisers, Enterprise Nation powers the Marketplace, an online resource where small businesses can connect with experts in a number of categories as well as locations. Categories such as funding & finance, sales & marketing, HR, IT & web, means that no matter your question, there will be someone on the Marketplace with an answer. To access this now, visit the Marketplace

Member Benefits (Advisers)

What are masterclasses? Can I host one?

Masterclasses are 30 minute webinars run every Tuesday lunchtime (12:30 - 1pm) where one of Enterprise Nation’s expert Adviser members introduces and guides you through an aspect of starting or growing a business.

We aim to cover as many topics as possible, from marketing plans and social media, to pricing, PR and managing freelancers.

Want to host a masterclass? Apply here 

Member Benefits (general)

What do other people say about the benefits of being a member?

Here's a few nice comments from our members. We hope you'll decide to join them!

Anis Qizilbash from Mindful Sales Training: "Enterprise Nation has been critical in helping me build valuable connections, grow my business, and increase my impact"

Sian Gwillian from My Culture Club: "Enterprise Nation run really informative, easy to digest and fun sessions. It was seeing Emma Jones speak at an exhibition that got me hooked, she is brilliant, and captures an audience. I’m booked on their one day business course in September, and cant wait to learn more"

Danny Richman from Richman SEO Training: "Enterprise Nation is my favourite place to connect and engage with UK Small businesses"

Lucy Peacock from Harper Scout: "Enterprise Nation is a 'start up's' best friend. So user friendly and unbelievably supportive. They truly believe in what your trying to do and achieve. Emma Jones is a unique individual"