Advisers › Economic Change

Economic Change Adviser ID: b5ab05ff

Change Efficiency Knowledge management Performance Sales
Approved Adviser

Main address

Impact Hub, 34b York Way , London
N1 9AB
United Kingdom


Economic Change provides management solutions to help organisations improve their efficiency, sustainability and socio-economic impact.

We help our clients to develop their service offer, streamline business processes and evaluate their customer experience to ultimately maximise their impact.

Our combined expertise in business management, system design and social impact helps us to produce the best outcome for our clients.

We are passionate about supporting organisations that strive to make an impact by tackling an economic, social or environmental cause. e.g health, education, housing, employment, training, business support etc. 

Our client list includes smes, charities, educational bodies, pubic sector organisations, social enterprises, ethical businesses, and csr departments of organisations.

Our services focus on:-

Business Strategy Development -We help management teams to research, evaluate and plan new approaches to their business and operational processes through assisting with market research and strategy development through offering a blend of coaching, consultancy and training services.

Setting Up Management Systems – We work with management teams to assess their operational management needs and assist them to implement customised client management systems to manage and monitor operational activities using Salesforce CRM.

Measuring Social Impact - We help our clients to develop a framework for defining and measuring their impact and offer an independent evaluation service to evaluate the impact of your organisation and services for funders or stakeholders.

Our client list includes international to local organiastions :- ACEVO Solutions, 3SC, Locality, PRIME (Prince’s Trust Initiative for Mature Enterprise), timto, Co-operative College, Envision, Street League, CAF, Livity, Future Foundations, True Adventure, The Deborah Hutton Campaign, Global Action Plan, Social Enterprise North West, Peter Jones Enterprise Academy, Global Tolerance, Walk of Life Consultancy, Every Family Matters, Family Friends, The Philosophy Foundation, The Prince’s Trust, Akosia, Central St Martins University, The British Library, Social Firms UK, Belu Water, Bikeworks, BITC, Mind in Harrow, amongst others.

The company is led by Heather Black, an established social entrepreneur, business consultant, coach and trainer. She works closely with a team of associates to meet the needs of our clients. 

Heather is a Member of the Institute of Consulting, Social Impact Analysts Assocation and Social Enterprise UK. 


  • Missing profile Alan Wilson, Every Family Matters/Develop Your Child CIC 16/02/2014 I’ve used Economic Change for a variety of projects where I’ve needed innovative thinking, sound strategising and evaluation. Particularly tailoring our account to provide the outcomes and measuring social impact for our charity. They have also provided business strategy and fundraising applications for our social enterprise. I’ve found Heather to be the ultimate professional, insightful and incisive and a pleasure to work with.
  • Missing profile Eva Jarvis, Grace Eyre Foundation 14/02/2014 Grace Eyre Foundation have had the expert advice and guidance from Heather Black whilst developing our business strategies, organisational processes, CRM and our impact reporting. I have found her professionalism and skills invaluable in guiding us through the process. I don't think we could have done it without her.
  • Missing profile Mark Gillham, Mind in Harrow 12/02/2014 Heather has conducted two impact evaluation reports for Mind in Harrow projects over the past couple of years. The reports have been extremely well presented and the recommendations from the evaluation insightful. I have experienced Heather to be professional and a pleasure to work with. She completed both reports on time within a tight timeframe.